OrchestriAI
Financial ServicesAI AgentsIndependent RIA, 140 client households

Compliance Documentation That Holds Up: An Independent RIA

Zero missed compliance updates since launch. Mock exam auditor specifically noted documentation quality.

Verified client engagementBy Shariq Riaz ·

Engagement map

From operating problem to measured outcome

7 weeks delivery · 3 tools in the implementation stack

  1. 01
    01Independent RIA, 140 client households

    Challenge

    An independent RIA managing 140 households was maintaining suitability documentation, investment policy statements, and communication logs manually, in Word documents, email threads, and a SharePoint folder with ~800 files and inconsistent naming.

  2. 02
    02AI agents + Salesforce Financial Services Cloud

    What we built

    We built an agent system that monitors for six triggering events: allocation drift past threshold, life events logged in the CRM, annual review calendar events, regulatory update notifications, client communication containing financial decision language, and portfolio changes above a set dollar amount.

  3. 03
    037 weeks

    Result

    Zero compliance-required documents missed in the 8 months since launch.

Recorded outcomes

Missed compliance updates
0 since launchEngagement result
Backlog cleared
22 overdue in 2 weeksEngagement result
Mock exam
Auditor praised qualityEngagement result

Delivery timeline: 7 weeks. Metrics are shown in the same context as the published engagement.

Source providedVerified client engagement

Problem, implementation, outcome

01

Challenge

An independent RIA managing 140 households was maintaining suitability documentation, investment policy statements, and communication logs manually, in Word documents, email threads, and a SharePoint folder with ~800 files and inconsistent naming. A real compliance exam would have required days of manual document assembly. The firm had already failed to update IPS documents for 22 clients after a market-triggered review.

02

What we built

We built an agent system that monitors for six triggering events: allocation drift past threshold, life events logged in the CRM, annual review calendar events, regulatory update notifications, client communication containing financial decision language, and portfolio changes above a set dollar amount. When triggered, the compliance agent drafts the required documentation, marks it 'draft, requires advisor review,' and queues it for approval. All versions are stored with timestamps, review signatures, and the triggering event.

03

Result

Zero compliance-required documents missed in the 8 months since launch. The firm's mock compliance examination received specific positive feedback on documentation completeness and audit trail structure. The 22 overdue IPS updates that kicked off the project were completed in the first two weeks.

Implementation stack

AI agents
Salesforce Financial Services Cloud
Microsoft 365
Delivery timeline: 7 weeks

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