Common questions

No. I build automations that connect to the tools you already use, your EHR, your CRM, your accounting platform. The goal is to make your existing stack work together without manual intervention, not to rip anything out.

Yes. Most of my clients are practice owners, agency directors, and operations managers, not developers. I handle all the technical implementation. You review the logic and results in plain language, and I translate your feedback into the system. You don't need to know how any of it works under the hood.

For our first call: a description of the process you want automated, which tools are involved, and roughly how many times per week it happens. That's enough to tell you whether automation makes sense and give you a ballpark scope. Everything else happens after that.

Most projects take 2–6 weeks from kickoff to launch. Simpler workflow automations (appointment reminders, document routing) are usually 2–3 weeks. Multi-agent systems or complex integrations with EHRs or financial platforms take 4–6 weeks. I give you a specific timeline after our first call, once I understand the full scope.

Every project includes 30 days of support after launch. I'm available to fix issues, adjust logic based on real-world usage, and handle edge cases that didn't show up during testing. After the 30 days, you can continue with a maintenance retainer or handle it in-house, your choice.

Automations break when APIs change, when your process evolves, or when edge cases show up at scale. That's normal. During the 30-day support window it's covered. After that, most fixes are quick, usually 1–2 hours of work, and I can handle them on a retainer or as one-off requests.

Workflow automations start at $2,500/project. Custom MCP server development starts at $3,500/project. Multi-agent AI systems start at $5,000/project. The actual price depends on complexity, number of systems involved, edge cases, integrations required. I give you a fixed-price quote before any work starts, so there are no surprises.

I'm CPHIMS certified and have worked on Medicare Advantage programs. I design healthcare automations around safeguards such as risk analysis, appropriate access, auditability, secure data handling, and vendor agreements. Whether a specific deployment complies with HIPAA depends on the systems, configuration, data, policies, connected vendors, and signed BAAs. I document those requirements during scoping and work with the customer's compliance or legal team where needed.