Hermes Agent Setup & Customization

It can run on a supported local machine, a client-owned VPS, the official Docker image, another supported environment, or an isolated OrchestriAI-managed server. We recommend the deployment and operating model after reviewing uptime, data sensitivity, integrations, budget, internal operating capacity, and the kinds of untrusted input the agent will receive.

With a client-owned deployment, your organization controls the infrastructure, provider accounts, bot accounts, credentials, and data. With managed hosting, OrchestriAI operates the underlying server while ownership, access, exports, retention, and deletion are governed by the written agreement. Provider and business-system accounts should remain client-owned where practical, and the handoff or offboarding process is documented before launch.

The quoted scope can include the isolated host, Hermes gateway operation, health checks, backups, controlled upgrades, and contracted support. The agreement defines monitoring, backup retention, recovery objectives, maintenance windows, incident response, support hours, and any uptime target. Model usage, messaging, and other third-party services are not assumed to be included unless the quote lists them.

The hosting agreement defines the export format, timing, credential revocation, shutdown, retention, and deletion process. A normal offboarding can include the delivered configuration, skills, workflow documentation, and agreed client data or backups that can be transferred safely. OrchestriAI then revokes its operational access and deletes remaining hosted copies after the contracted retention period or written confirmation, subject to legal obligations stated in the agreement.

Hermes supports messaging channels, user authorization, and isolated conversation sessions, but its official trust model describes it as a single-tenant personal agent. We can configure approved team access for an internal use case, but we do not present one instance as a general multi-tenant SaaS platform. Separate clients or materially different trust boundaries should use separate deployments or profiles.

No responsible provider can promise that. Docker can provide a real operating-system boundary when the whole Hermes process runs inside it with controlled mounts and network access. Using Docker only as the terminal backend narrows shell and file access, but it does not contain every skill, plugin, MCP, or code path inside the main agent process. We design the boundary for the actual inputs and permissions, then test it against the agreed threat model.

Usually, if the system provides an appropriate API, MCP server, command-line tool, or other supported interface. We start with the smallest useful permissions and verify read and write behavior separately. Integration feasibility also depends on vendor licensing, authentication, rate limits, and the access your organization is authorized to grant.

No. Installing or containerizing Hermes does not create compliance by itself. Regulated or sensitive data requires a separate review of vendors, contracts, data flows, retention, access controls, logging, and the client's own policies. A deployment can be designed around approved controls, but certification or legal compliance is not implied by this service.

Costs depend on the model provider, usage, server or sandbox, messaging platform, and connected services. Those accounts normally remain in your name and are paid directly by you. During discovery we identify the recurring components and add cost controls where the platform supports them rather than promising a universal monthly figure.

Yes, when it is included in the scope, a maintenance agreement, or managed-hosting contract. Maintenance can cover controlled upgrades, backup checks, provider or token changes, workflow regression tests, log review, and integration repairs. Hosting, monitoring, incident response, uptime, and response times are only included when the agreement explicitly says so.

No. Hermes Agent is an open-source project built by Nous Research. OrchestriAI is an independent implementation provider and is not affiliated with or endorsed by Nous Research.